What is RAEGR Warranty policy?
We are responsible for our product conditions. We would love to help you resolve any issues. We want you to have a positive experience every time you shop with Raegr. Please let us know if you have received any defected item by contacting us.
This policy is only valid for naturally defected item as that counts as a production error. The warranty does not cover Normal wear and tear, scratches, discoloration/color fade OR defects caused by owner's usage like accidental drops, failure of installation, carelessness by the user, mishandled, altered, modifies or misused.
Items must be requested to be warranted within the mentioned days of their respective brand and the purchase date to be considered for a defect review, otherwise it will not be eligible for any warranties.
There are some requirements for Warranty:
Close-up photo of defected item, defected area
Full name used on purchase
Order # with full name of the product purchased
After it is approved for defect review, we require the item to be returned back to us for an exchange.
Returns might not be accepted due to non-compatibility of our cases with other branded full coverage screen guards / tempered glasses. Raegr will not hold any responsibility about the same.
*** ALL SALE AND PROMOTIONAL / MEGA SALE ITEMS will be eligible for Exchange or Credit Points only, No Refund applicable.
***All items purchased through / from MEGA SALE promotion, The products outer packaging might be damaged, opened package or with minor defects as these items are clearance sale and shall not be eligible for the return and refund.
RAEGR Warranty Policy
RAEGR comes with 1 Year Limited Warranty against manufacturing defects only. *Terms & Conditions apply*.
The warranty does not cover Normal wear and tear, scratches, discoloration/color fade OR defects caused by owner's usage like accidental drops, failure of installation, carelessness by the user, mishandled, altered, modifies or misused. Warranty claim can be done by contacting our support email, even after Market place return period is over.
RAEGR will either replace the defective product, repair it so it is returned to its original specifications or replace it with a product of same or higher value, if the original product is discontinued.
RAEGR is not responsible for any replacement or cost of such electronic devices or property that comes into contact with RAEGR products. The maximum Warranty liability is limited to one time replacement.
The warranty is applicable for the orders which are purchased only via Raegr site and other marketplace with seller name as TekkiTake.