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Only items purchased directly from Raegr will be eligible for return request Return must be made within 30 days from the purchase date.

The Right to Cancellations can be submitted via our online form where your request will be handled urgently.
Any orders returned and received after 30 days of delivery date are subject to exchange only.

Refunds are given for the complete cost of the product, minus any shipping charges, as Raegr offers free standard shipping on all orders.

For screen protectors/glass products no refund or exchange will be offered after installation takes place, this policy applies purely on the nature of the product. All problems need to be reported immediately or within 14 days of receiving an item.

If you would like to return or exchange an item, please email or contact us to get return instructions. Any packages returned without our authorization are subject to being returned to the sender. We recommend using a tracking service for all returns.

The returned merchandise must be sent back in its original packaging and returned in the same condition as when sold to you, including all packaging, parts, accessories, manuals, and documentation. The returned item(s) must be repackaged properly so that it is not damaged during shipping.

For your protection, we recommend that you use a recorded delivery service when returning your item back to us as we are not liable for any loss or damage whilst in transit.
When there is a large number of emails, we do our best to answer within 2-3 business days.

Our office is open on Monday-Friday 9 AM-5 PM.

We are closed on weekends and holidays observed in India, so questions submitted after our office hours are replied back on the following 1-2 business days. If your question was not answered in our support topics, please click here to contact us.
Screen protectors come with a thin plastic sheet to protect the adhesive side of the protector, and some will have the plastic sheet to protect the front of the screen protector as well.
You are receiving an error message most likely because we were unable to process your order due to credit card transaction error.

Please check the following before you place your order again:
1. Your billing address (Please confirm this with your credit card company) 2. CVC code (This is the 3 digit number on the back of your credit card.)
3. Account holder's name

*For our international customers only: Please check with your credit card company and confirm that international transaction is allowed.
Raegr comes with 1 Year Limited warranty against manufacturing defects only.*Terms & Conditions apply*.

The warranty does not cover normal wear and tear, scratches, discoloration/color fade OR defects caused by owner's usage like accidental drops, failure of installation, carelessness by the user, mishandled, altered, modifies or misused. A warranty claim can be done by contacting our support email, even after the market place return period is over.

Raegr will either replace the defective product, repair it so it is returned to its original specifications, or replace it with a product of the same or higher value if the original product is discontinued.

Raegr is not responsible for any replacement or cost of such electronic devices or property that comes into contact with Raegr products. The maximum warranty liability is limited to a one-time replacement.

The warranty is applicable for the orders which are purchased only via Raegr site.
Please speak with a representative from Raegr to see what our business policies and warranties are.

If your question was not answered in our support topics, please contact us.
Courier partners like FedEx, Bluedart, Ecom Xpress, Delivery service usually delivers within 1-3 working days to tier 1 cities but sometimes may take up to 4-5 working days to tier 2 areas. This does not include weekends or holidays.
India Post Priority service usually delivers within 3-4 working days to tier 1 cities, but sometimes may take up to 7 working days to tier 2 and up to 10 days to tier 3 areas. This does not include weekends or holidays.
Please make sure to double-check the shipping addresses to ensure the delivery. If an item returns to us due to incorrect shipping information, we will notify our customer know it is been returned by the post office, and automatically gives a customer refund for the purchase; however, the shipping and handling charge is non-refundable.

We do not guarantee the delivery time; delivery issue is upon the shipping company, FedEx (or the Post Office of the country).

We will try our best to ship out the purchased item within 1 or 2 Business days.

Our office is closed on weekends and holidays. Orders placed on weekends and holidays will be processed the next business day. Additionally, orders placed after 1:00 pm India Standard Time will be considered placed on the next business day.
If your question was not answered in our support topics, please contact us.